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> 常见问题解答(英文)
常见问题解答(英文)
解答关于这台打印机最常见的问题 (英文)
Port / Connection
Can I plug the power supply of another EVOLIS printer into my printer?
How can I connect my printer to my corporate network?
Driver / Firmware
What is a Firmware?
What is a driver?
How can I upgrade a Firmware?
Software
Is there a programming guide available?
Which software applications are compatible with Evolis printers?
Where can I download the eMedia software?
I have a problem with eMedia. What can I do?
Ribbons
What does YMCKO mean?
What are the colors available for monochrome printing?
What are the Pantone references of the blue, red and green monochrome ribbons?
What is the difference between the black mono ribbon and the Black Wax ribbon?
Can I use a generic ribbon?
My ribbon gets cut. What can I do?
Cards
What are the dimensions cards compatible with the printer ?
Can I print on transparent cards?
Printing / Print head
I have one or multiple horizontal white lines on my printed cards. What can I do?
What is the print resolution of the printer?
Encoding / Security Options
What type of magnetic data can be encoded?
How can I know if my cards are HICO or LOCO?
I cannot encode a magnetic card. What can I do?
How can I test if my magnetic encoding option is working correctly?
I cannot encode magnetic cards correctly with Card 5 software. What can I do?
What should I check before ordering a contactless/smart printer?
Cleaning / Maintenance
No LED is on, including the power button. What should I do?
I need a spare part for my printer. Who should I contact?
Warranty
I have another question that is not listed in this section, can I contact your distributor?