Cards are not fed or loaded properly. What can I do about it?

If the card cannot be fed or loaded correctly, please check the following points, one by one:

  • Check the card thickness adjustment.
  • Check the input hopper door direction (to outside)
  • Clean the printer rollers perfectly (use the manual process)
  • Check if the X offset value is not too low.
  • Check if the cards are not stuck together and also the compatibility.
  • Check the card detection sensor (try to adjust it).