How to clean the print head

The printhead is a fragile part of your printer. To avoid damaging it:

  • Before cleaning the printhead, turn off the printer.
  • Be sure to clean at the prescribed intervals.
  • Never allow the printhead to come into contact with pointed or metallic objects.
  • Avoid touching the printhead directly with your fingers.

A change in printing quality and even permanent damage to the printhead could result.

  • Turn off your equipment by pressing the ON/OFF button on the rear panel of the printer.
  • Open the printing module cover.
  • Take a cotton-tipped swab provided by Evolis.
  • Squeeze the middle of the tube until your hear a CLICK in order to release the cleansing solution.
  • Locate the printhead, then gently rub the cotton swab across it from left to right for a few seconds.
  • Close the cover.
  • Wait two minutes for the cleaning solution to evaporate completely before using the printer.
  • Turn on the printer by pressing the ON/OFF button.