The printer skips some panels of my color ribbon. What can I do?

If the printer skips ribbon panels during the printing process, please check the following points:

Make sure you are using a genuine Evolis ribbon (not a generic one)
Make sure the printer has been upgraded with the latest firmware
Within the Driver Properties/Graphic screen, make sure that the selected ribbon type is correct and click on the Set Ribbon button to validate
Make sure there is a color ribbon inside the printer. Open the Driver Properties/Tools/Bi-directional communication screen and send the following command which will adjust the color sensor: Sa;c .

If you still have the same glitch even after following these points, please contact your Evolis reseller or distributor.

About Evolis Card Printer

Evolis manufactures plastic id card printers for id badge printing and personalization : student ID cards, loyalty programs, banking cards, transportation passes, membership cards, driving licences, identity cards, id card, employee badges, voting cards, health cards, access badges, and visitor badges. A badge can host data pertaining to its holder, with four-color photo-quality printing, and perform data encoding (magnetic stripe, smart card and/or contactless card). Evolis is specialized in creating these innovative id card printers. Evolis also markets the Badgy card printer , a turnkey solution to print badges on plastic cards , in small runs and without encoding options. Get more information on Badgy card printer on www.badgy.com . Evolis also offers accessories and identification supplies through its subsidiary SOGEDEX ACCESSORIES.

Evolis supports Project Genesius , the Metropolitan Police, London, U.K. initiative to prevent crime in the printing industry.Evolis Equipment will only knowingly be supplied for legitimate applications and data may be shared in confidence with Law Enforcement.