Evolis Card Printer Home Page > Drivers & Support > Product support > Tattoo > FAQ > Printing / Print head > horizontal line

I have a horizontal white line(s) on my printed card. What can I do?

If you can see white line(s) on the printed cards, it means the print head cannot heat the ribbon on this part so the ink cannot be diffused/applied correctly on the card surface. This issue may be from a dirty print head or faulty print head.
If a cleaning of the printer does not solve your issue, please contact your Evolis reseller/distributor.

About Evolis Card Printer

Evolis designs, manufactures and markets an extensive line of id card system

ID Industry Applications

Discover the wide range of applications for plastic id cards

ID Badge Technologies

On-demand id card personalization requires cutting-edge technologies for printing and data encoding, Evolis id printers offers extended solutions:

Evolis manufactures plastic id card printers for id badge printing and personalization : student ID cards, loyalty programs, banking cards, transportation passes, membership cards, driving licences, identity cards, id card, employee badges, voting cards, health cards, access badges, and visitor badges. A badge can host data pertaining to its holder, with four-color photo-quality printing, and perform data encoding (magnetic stripe, smart card and/or contactless card). Evolis is specialized in creating these innovative id card printers. Evolis also markets the Badgy card printer , a turnkey solution to print badges on plastic cards , in small runs and without encoding options. Get more information on Badgy card printer on www.badgy.com . Evolis also offers accessories and identification supplies through its subsidiary SOGEDEX ACCESSORIES.

Evolis supports Project Genesius , the Metropolitan Police, London, U.K. initiative to prevent crime in the printing industry.Evolis Equipment will only knowingly be supplied for legitimate applications and data may be shared in confidence with Law Enforcement.