Cards are not being fed. What can I do?

During printing, if a card remains in the feeder or gets stuck in the middle of the printer, please check the following points:

  1. Has the printing job been correctly sent to the printer? If en error has occurred, the Windows toolbar will display a red circle with a question mark on the printer icon.

     

  2. Is the card thickness gauge adjusted to the actual card thickness?
  3. Clean the printer.
  4. Make sure that the cards are not sticking together, and also, that they meet all compatibility requirements from your printer.

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