Internal Sales Coordinator North America (M/F)


We are looking for a skilled Internal Sales Coordinator to be primarily deal with customer relationship and sales support, assisting our direct distributors and resellers, along with directing end users to the appropriate channels. 

The goal is to contribute in sustaining and growing our business to achieve long-term success.



Evolis, the worldwide leader, develops, manufactures, and sells a complete range of personalization and issuance solutions for plastic cards (personal data printing and all encoding options). The Evolis range meets all people and goods identification needs: software, signature pads, card printers, consumables, ID accessories and services to support our clients and partners. Turnover 2018: $ 82 million, more than 380 employees worldwide, with more than 400 distributors in 140 countries.



Essential Duties and Responsibilities:

·         Identifies new potential customers and selling channels within specific vertical markets,

·         Conducts strategic marketing campaigns/ outreach programs to prospective new clients and existing clients to establish and maintain relationships and customer satisfaction,

·         Maintains sustained sales activities through phone calls, prospecting, qualifying, making appointments, assessments, and validation, while updating Sales Force database and aiding in the close of new business, 

·         Maximizes cross-selling by providing a consultative approach to sales calls,

·         Questions and understands customers’ needs in terms of IT specificities,

·         Utilizes CRM (SalesForceTM) database and the internet to research prospects and qualify leads,

·         Follow up on specific monthly campaigns to increase activity in the 2nd Tier network,

·         Attends and participates in sales training and meetings to further develop sales skills,

·         General administrative and customer support duties as assigned.


·         Committed to personal development in order to stay up to date on market trends and impacts,

·         Team player able to work with current team and share best practices,

·         High integrity and displays business acumen,

·         Personal drive and internal motivation toward high achievements,

·         Able to identify decision makers within companies and establish relationships,

·         Able to think outside the box to bring a different aspect to sales strategies,

·         Able to multi-task, self-manage, work well under pressure, and be able deal with rejection,

·         Excellent verbal and written communication skills (English mandatory; French or Spanish would be a plus),

·         Computer knowledge with proficiency in Excel, Outlook, and Word,

·         High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities,

·         The ability to reprioritize tasks and responsibilities hour by hour,

·         Resourceful, well organized, highly dependable, efficient and detail oriented.



·         Bachelor’s Degree and four to six years related experience and/or training; or equivalent combination of education and experience in ID traditional industry,

·         Previous telemarketing and/or inside sales experience with B2B preferred,

·         Experience with SalesForceTM or other CRM software.


Languages : fluent/native English

Other: SPANISH would be a plus



Willing to travel to the Headquarter in France for the Global Sales and marketing meeting once a year for one week or for training.

You can be asked to assist on Partners meeting or events for our customers from time to time.



All travel expenses for business purpose will be reimbursed.

The position is located in Providence.

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.