All the latest firmware versions can be found on the Evolis website:

1. Download and unzip the firmware onto your hard disk.

2. Connect your printer to the computer and switch it on.

3. Click on the EXE file and follow the instructions on the screen.

4. Select your printer and click on "update Firmware"

5. Wait for the up & down movement of the print head when the update is complete.

You can check if the update has been successful by sending the Rfv command (or by opening the Dialog Box with the printer).

 

Before starting an Evolis driver installation on a Windows, Mac or Linux platform, make sure you are logged-in with ADMINISTRATOR rights, or else the computer will turn down the driver's installation.

Make sure that the installation package you are using is compatible with your OS.

All Evolis drivers are available from the CD-ROM shipped with the printer.
You can also download them from the Evolis website.

• The monochrome black, blackWAX, blue, red and green ribbons can print up to 600 cards (for a maximum printed area of 70mm -2.75 mil- per card).

• The monochrome gold, silver, white and scratch off ribbons – can print up to 500 cards (for a maximum printed area of 70mm -2.75 mil- per card).

The Pantone references are :

• Blue: 300C

• Red: 186C

• Green: 356C

ONLY Evolis ribbons must be used with an Evolis printer. Using generic ribbons with an Evolis printer will expose you to printing problems, plus, the warranty will be null and void. No support request will be entertained if generic ribbons have been used.

The information about “How to install a ribbon” is available in the

User’s Guide.
After installing the ribbon, go to the Driver Properties/Graphic screen, choose the correct ribbon to match the one installed in the printer, and then click on the Set ribbon button.

 

If no LED light is on, including the power button, please check the following points:

1. Is the power supply connected to a live electrical wall socket?

2. Is the power supply an Evolis one?

3. Is the power supply faulty? (The power supply displays a green light when it operates properly).

4. Is the power supply suitably connected to the printer?

Please refer to the user's guide or to the "How to" delivered on the CD with the printer.

Please refer to the user's guide or to the "How to" delivered on the CD with the printer .

If you want all the computers on your network to be able to access a single printer, the printer can be networked through a print server, using the LPT port and via a print server.

Click the following links to access technical details on the print servers that have been successfully tested with Evolis printers:

• D-link dp-301P+

• Axis 5400+

The basic idea of printer sharing illustration:

Pebble offers a CR79 option (smaller size card). With this option, both card size (CR79 &CR80) are supported.

The dimensions of the card that will be used with the Evolis printer must be strictly respected. These dimensions correspond to the ISO CR80 norm as described below:

 

For the card thickness a manual gauge will allow you to use cards from 0.25 (10mil) to 1mm (40mil)

The Stt card (or technical test card) will provide you with important information regarding the printer: serial number, firmware version, print head kit number, position of the image, number of printed lines, number of cleaning cycles and numeric values of different sensors.

Before ordering a printer with an integrated smart/contactless coupler, make sure the cards and the application you are using are compatible with the coupler.
Technical brochure for each coupler can be found on the relevant manufacturer’s website.

The printer can be upgraded on site to support magnetic option encoding (your Evolis vendor will assist you with the upgrade). For the other encoding options, the printer must be returned to Evolis for a quotation.

The easiest way to visually determine if a stripe on a card is Hico or Loco is by checking the color of the stripe. Hico stripes are black and Loco stripes are brown. This information applies to magnetic cards provided by Evolis but does not hold good for all manufacturers.

If you are using cards from another manufacturer, please check up on the specifications.

If the colors on the printed card are too dark or too fade, the following points have to be checked:

1. Are the contrast/intensity values too high or to low?

2. Is the power supply an Evolis one?

3. Make sure that the Evolis power supply is not faulty.

If the issue remains even after checking these points, please contact your Evolis reseller/distributor.

 

A color profile may solve this issue; check the following points:

• The color profile of your screen needs to be installed on your computer. Contact your IT Manager for more information.

• Select the Evolis color profile from the printer driver as indicated below:

Open the Driver Properties/Color Management screen and select the Evolis Profile (evolis_profile_v701) which was installed during driver setup.

 

For mechanic, adjustment and also warranty reasons, the print head of the other or previous ranges are not compatible with the other Evolis printers. Each print head has a specific part number.